Support
Calgary, Alberta, Canadá
Need help with an order, a booking or your account? Write to us at info@bohiapp.com and we will get back to you. Escríbenos en español o en inglés, como prefieras.
Orders and pickups
Every order is prepared and handed over by the seller, who is the merchant on record for that sale. If something is wrong with an order, the fastest route is the seller — you can reach them from the order screen in the app. If you cannot resolve it there, write to us and we will step in.
Refunds and cancellations
You can cancel an order from the app while the seller has not started preparing it, and the payment is returned in full. Once preparation has started, the cancellation needs the seller's approval, because the food is already being made. Event tickets and appointments follow the policy shown before you pay.
Deleting your account
You can delete your account from the app at any time: open Profile, scroll to the bottom and choose Delete account. This removes your personal information from the platform. If you own a store, you need to transfer or close it first. You can also ask us to delete it by writing to info@bohiapp.com.
Privacy and terms
Read our Privacy Policy and Terms & Conditions.